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Your Privacy

To give you the insights into how your behaviours impact your emotional wellbeing, we ask you to share the data that your smartphone collects. It's important to us you understand that your data is secure and not shared with anyone, so we've written our policy in simple language so that you can give your informed consent. If you have any questions, email fin@mindpsy.co.uk

How we collect, store, and process your data 

Welcome to MindPsy

 

We care about your privacy and want to make sure you understand how we handle your personal data. Here’s a simple guide to our data privacy and processing practices.

 

 
Who we are
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MindPsy is a company committed to improving access to psychological support for young people. As such, we understand the importance of protecting your personal data. If you have any questions about your privacy or this policy, please reach out to us at fin@mindpsy.co.uk. Our CEO, Dr Fin Williams, is the data controller. 

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What personal data do we collect?
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  • Location data  To understand where you spend your time and how it might affect your mental health.

  • Device usage data To provide insights into your habits based on app usage and screen time.

  • BLE signals To detect Bluetooth signals from nearby devices to see how often you are around friends or in social settings.

  • Healthkit Data  With your permission, we collect health data like your activity levels and sleep patterns to understand your overall well-being.​

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Why do we collect your data?
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  • Improve your mental health:  To give you personalized insights and advice about the relationship between your behaviour and your mental health 

  • Personalise your experience To tailor the app’s features and content to better suit your needs.

  • Ensure your safety To help you recognize and manage potential mental health issues early on.

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Lawful basis of processing 
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We process your data based on your consent, which you provide when you agree to use our app and its features. 

How do we protect your data?

  • Encryption We use strong encryption to protect your data while it’s stored and when it’s sent over the internet.

  • Access controls  Only authorized staff can access your data, and they are trained to handle it responsibly.

  • Regular Audits  We regularly check our systems for vulnerabilities and update our security practices.

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Where do we store your data?
 

Your data is stored on Microsoft Azure secure cloud services, that are GDPR and HIPAA compliant, and trusted for their highest levels of data security 

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How long do we keep your data 
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We retain your pseudo-anonymised personal data (userIDs are kept separately from data and only accessible by the data controller) for as long as you use the app, and your fully anonymised data (userIDs are deleted) after for a reasonable period thereafter to comply with legal obligations.

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Who can see your data? 
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  • Just you Your data is only visible to you and is not shared with any third parties or sold in any way.

  • The MindPsy team Authorized MindPsy staff may access your data to help you better understand your mental health, but they follow strict rules to protect your privacy. This data is kept separately from any identifying information, so the team will not know who the data belongs to. â€‹

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Your Choices and Controls
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  • Manage Your Data You can view your current and previous collected data as trends over time within the app

  • Privacy Settings You can adjust your settings 

  • Opt-Out You can opt-out of specific data collection features if you choose. 

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Your Rights
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  • Access You have the right to see what personal data we have about you.

  • Correction You can ask us to correct any mistakes in your data.

  • Anonymisation You can request that we fully anonymise your data if you no longer want to use MindPsy. This means that the data already collected cannot be traced to you in any way. 

  • Portability You have the right to request your data in a commonly used format, so that you can share it with a practitioner..

  • Restriction You can request that we limit how we use your data.

  • Complaint If you have concerns about how we handle your data, you can contact us or a privacy regulator.

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International data transfers

MindPsy belongs to a UK company, so all data is stored within UK servers. If ownership was transferred outside of the European Economic Area (EEA), we ensure it is protected with appropriate safeguards. We would let you know about any changes in ownership and how we will protect your data before any changes occur. 

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Changes to this policy 

We might update this policy from time to time. When we do, we’ll let you know through the app or by email.

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Contact us

If you have any questions about your privacy or this policy, please reach out to us at fin@mindpsy.co.uk.

 

Thank you for using MindPsy!  We are committed to protecting your privacy and ensuring a safe and helpful experience for you.

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